SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Seytoo Shop brings you the best style for the best lifestyle. (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://seytoo.com/shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful. And the size is perfect, quality too. Took L for 171cm, 98 cm talia. All good.
Leggings came in 16 days, but... for 2-3 weeks in tracking in Ali's app, it was written that transportation has been canceled, I thought just a failure .. wrote to the store, he replied that either they lost them during transportation, or changed the code. In the end, I gave me a new track number, it was already tracked through the application of the Russian post their transportation, in vain earlier did not write to the seller, so would have come faster, but the seller is well done, he thanks... The leggings themselves are not bad for such a price, stretch, the waist is not much overstated, somewhere in the middle, it is not very convenient for me, because. Above them do not pull-stands out something that should not stand out...) and you leave it as it is-they slide quickly, you need to pull up constantly. So here to whom it will be convenient. The color of the losin very much depends on the lighting, attached the first and last photos in one light, the second is the fourth with another, the color is completely different, as pale yellow, not green acid. Maybe someone will care. Fabric on the last photo
Perfectly corresponds to the description and measurements given by the store. Good quality. Perfect
10 days delivery. The product corresponds to the description. Fit well. Thank you!
Как на фото. На рост 164 XS сели хорошо.
Shipping fast. Panties are dense.
I love it, I recommend this store
Everything perfect
Ottpersonally. Per 160 cm 50 kg.
Despite the fact that this synthetic-sat leggings are just perfect! Do not shine through. My size is 42, height 163 cm. For yoga-great! I ordered November 25, received December 23. I'm happy with the order. Recommend product and store
Leggings of good quality. With the size did not guess, I'm big. Well, in general, on high will be excellent.
Fast delivery as per this cene cool. Wziełam largest size, but a lot of the rozciagają so mogłam take smaller, but never known. Recommend.
Ordered Xs on the size table, it was necessary to s, sat down normally, but at the waist the elastic band is pressing. Tights are transparent, especially the priest, otherwise I like, the color is bright, wake up, comfortable
Leggings came, fit in size, sewn neatly
Amazing size S for a 36
On the hip circumference of 90 cm were a little big, do not hang, but tightly, as desired, they didn't.
отличное качество, не ожидала за такие деньги
Consistent with the description, very cool leggings, print very lively not zlewa the good quality for price
Great, I spend a European M and cogi a M-perfect